Pick-up hours
Monday - Friday: 9:00 am to 6:00 pm | Saturday: 9:00 am to 5:00 pm* | Sunday: Closed
Shortly after you've placed your order you will receive a confirmation email, this is not your pick up notification. Our chefs will fulfill your order within 24 hours*, then you will receive a second email notifying you that your order is ready for pick up.
*Orders placed on Saturday and Sunday will be fulfilled on and can be picked up the following Monday.
We generally fill orders quite quickly, if you can't pick-up the same day it's ready, that's okay! We can guarantee the freshness of your order as long as you can pick it up within 48 hours.
Your Health & Safety
We're taking extra steps for your health as we prepare take away meals and grocery orders
- Our Red Seal Chefs have always been sticklers for cleanliness in our kitchens. We’ve added even more sanitizing, hand washing and cleaning.
- Our chefs are safely spaced throughout the kitchens to maintain physical distancing.
- We’re monitoring the health of our chefs with daily at home health check lists.
- Our kitchens are locked down in a building that’s closed to the public.
Enjoy your meal along with our very best wishes for your good health.
Frequently Asked Questions
You asked - we answered
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How many servings does each dish yield? What sizes are available?
Each dish has a product description with yield information. If there are multiple sizes available that information will be there too.
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Am I able to make any modifications to the item offerings?
At this time, we can not make any modifications to any of the items we are offering.
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Are you able to accommodate any allergies or dietary restrictions?
At this time, we cannot make any modifications to the offerings online. Please see the product descriptions for allergy information.
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When can I pick up my order?
Shortly after you placed your order you will receive a confirmation email, this is not your pick up notification. Your order will be fulfilled by our chefs within 24 hours, unless the order was placed on the weekend, then your order will be fulfilled the following Monday. You will receive a second email notifying you that your is ready for pick up.
Pick-up hours are: Monday to Friday 9:00 am to 6:00 pm and Saturday 9:00 am to 5:00 pm. We are closed on Sundays.
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What do I do once I receive the email indicating my order is ready for pick up?
Drive to the south entrance, round-a-bout, of ATCO Park, just give us a call at 403-719-4893, open your trunk, and we will bring your order to you.
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Do you offer delivery?
At this time, due to strict social distancing requirements, we are only offering pick-up at ATCO Park. Pick up is contactless, straight from our kitchen to your vehicle.
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Are there maximum amounts of each item that can be purchased?
You are free to purchase what you need as long as stock is available. BFK does not encourage or support hoarding or stockpiling, please only purchase what you need so that your neighbours can partake too.
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How long can meals be kept for?
4-5 days in the fridge, up to 6 months in the freezer. Check out our food storage guide!
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Are there any additional fees associated with your service?
There are no additional fees associated with this service!
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Are you planning to grow/change your takeaway offerings?
We are adding to and changing our offerings frequently. Make sure you check shop.atco.com often so that you get the latest offerings.
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Can meals be frozen?
Most can – please look at the product details for more information.
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I would like to send meals to a friend as a gift. Is this possible?
Yes! You can purchase the meal and arrange for pick-up.
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Are you offering this service in Edmonton?
Currently, this service is only available in the Calgary.